Editions

Start with the source. Buy the guarantees.

VoiceKernel Community is the whole control plane, open source and free to run in production, forever. Enterprise adds the things a company needs once the pilot works: a support contract, an SLA, and someone accountable.

Community

Open source

The complete control plane. Self-hosted, on your infrastructure, against your own provider account and keys.
Free MIT licensed
  • Every feature in this repository, no gated modules
  • Multi-tenant isolation and the ownership registry
  • Full provider surface, providers swappable per agent
  • Browser test calls, live console, audit log
  • Right-to-erasure, signed webhooks, scoped API keys
  • Community support through GitHub issues
  • Production use with no seat, call or minute limit
Get the source
Enterprise

Licensed & supported

Everything in Community, plus the contract, response times and accountability that a procurement review asks for.
Talk to us annual, invoiced
  • Written SLA on uptime and support response
  • Named engineer, 24/7 on-call bridge for severity one
  • Security review support, DPAs, audit rights
  • Deployment help: VPC, on-prem, region-locked residency
  • Private builds and long-term support branches
  • Upgrade and migration assistance
  • Indemnity and contractual commitments
Talk to us

What differs

The software is the same. What you buy is the commitment around it.

 CommunityEnterprise
Source codeCompleteComplete
FeaturesAll of themAll of them
Production useUnlimitedUnlimited
SupportGitHub issues, best effortContracted, with response times
Uptime SLANoneWritten and measured
Security reviewSelf-serve, docs and sourceWe answer your questionnaire
DeploymentDocs and compose filesAssisted, VPC and on-prem
UpgradesSelf-managedAssisted, LTS branches
Contractual protectionNone, as-isDPA, indemnity, audit rights

Provider costs are separate and go directly to whoever carries your calls. VoiceKernel never resells minutes, so there is no margin for us in your call volume and no reason for us to make switching providers difficult.

Getting started

How this usually goes

01Run Community Clone it, point it at your provider account, put a real queue through it. No conversation with us required.
02Prove it internally Show your security and compliance teams the source, the audit log and the isolation model. They will have questions; the answers are in the repository.
03Buy the guarantees When it is carrying real volume and needs an SLA behind it, talk to us. Nothing about your deployment has to change.
Is Community a trial?

No. It is the same software, MIT licensed, with no expiry, no usage ceiling and no feature gates. If you never contact us, nothing stops working.

What exactly is licensed in Enterprise?

The support relationship and the contractual commitments, not access to the code. You are buying response times, accountability and the paperwork procurement needs.

Can we start on Community and move later?

That is the intended path, and the reason it is not crippled. Moving is a contract, not a migration.

Do you take a cut of our call spend?

No. You hold the provider account and pay your provider directly.

We are a systems integrator, not an end user.

See the partner programme.